Aq71's Privacy Policy —
Your Data Is Safe With Us

01 Introduction

Aq71 (hereinafter referred to as "we", "us", or "the Platform") is one of Bangladesh's most trusted online gaming platforms. We believe that every player's privacy is a fundamental right. This Privacy Policy clearly explains what information aq71 collects about you, why we collect it, and how that information is used and kept secure.

Using aq71's services means you agree to this Privacy Policy. Please read it carefully before creating an account. If any part is unclear, our support team is always ready to help.

This Privacy Policy has been developed in accordance with international data protection standards. aq71 never sells your information, never shares it with third parties without authorization, and never uses your personal data for advertising purposes. Our core goal is to provide you with a safe and trustworthy gaming environment.

02 What Information We Collect

Aq71 collects only the information that is necessary. Collecting unnecessary or excessive data goes against our policy. The types of information we collect are detailed below.

• We primarily collect the information you voluntarily provide at the time of registration.
• Certain technical information is collected automatically while you use the platform.
• The KYC process may require you to submit photos or scanned copies of your identity documents.
• All collected data is securely stored on encrypted servers.

03 How We Use Your Information

Aq71 uses your information only for specific, legitimate purposes. Every reason we use your data is clearly outlined below. Your information is never used beyond those approved purposes.

• Account Management: To create, verify, and maintain your account.
• Payment Processing: To process deposit and withdrawal transactions.
• Security Verification: To prevent fraud, money laundering, and unauthorized access.
• Customer Support: To resolve your issues and provide support.
• Responsible Gaming: To monitor gaming behavior and offer assistance if any issues arise.
• Legal Obligations: To comply with the directives of regulatory authorities.
• Service Improvement: To enhance the quality and overall experience of the platform.
• Promotional Communications: Only used to send you offers and updates with your consent.

04 Data Sharing & Disclosure

Aq71 never shares your personal information without authorization. In certain limited situations, sharing a minimal amount of data may be necessary — and when it is, the process is fully lawful and transparent.

• Payment Providers: Necessary information is shared with Mobile Banking, Nagad, or your bank to complete transactions.
• Regulatory Authorities: Information may need to be shared with licensing authorities when required by law.
• Law Enforcement: Information may be disclosed pursuant to a court order or other legal obligation.
• Anti-Fraud Systems: Information may be verified with trusted partners to prevent cybercrime and fraud.

Outside of the cases listed above, aq71 does not share any of your personal information with third parties. All partners operate under strict confidentiality agreements.

05 Security Measures

Aq71 protects your data using technology that meets the highest industry standards. Our security infrastructure is regularly reviewed by international standards bodies.

• 256-bit SSL/TLS encryption — banking-grade data protection.
• Two-Factor Authentication (2FA) — An additional layer of security for your account.
• 24/7 real-time monitoring — suspicious activity is detected instantly.
• Firewall & DDoS Protection — Ensures uninterrupted service across the platform.
• Regular Security Audits — Reviewed by independent experts.
• Data Backup — Regular backups are maintained on secure, encrypted servers.

06 Cookie Policy

Aq71's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve the quality of our services.

• Essential Cookies: Required to maintain login sessions and ensure the platform runs properly.
• Performance Cookies: Analyzes page load times and usage patterns to improve our service.
• Functional Cookies: Remembers your preferences such as language and theme.
• Security Cookies: Used to detect suspicious activity.

You can control or delete cookies through your browser settings. However, disabling certain essential cookies may prevent some platform features from working properly.

07 Your Rights

Every registered member of aq71 has clear rights over their own data. We respect those rights and are committed to responding promptly to any request.

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain circumstances, you may request that your information be deleted.
• Right to Restrict Processing: In certain cases, you can request that the use of your information be restricted.
• Right to Withdraw Consent: You can opt out of promotional communications at any time.
• Right to Data Portability: You can request a copy of your data in a common, portable format.

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 business days.

08 Data Retention Period

Aq71 does not retain your data longer than necessary. Different types of information are subject to different retention periods.

Once the designated retention period ends, data is securely deleted or fully anonymized.

09 Third-Party Services

Aq71 works with a number of trusted third-party service providers that help keep the platform running smoothly. All such partners are required to comply with aq71's privacy standards.

• Payment Gateway: Mobile Banking, Nagad, Rocket, and our banking partners only receive information necessary to process transactions.
• Game Providers: Game software companies receive only the information necessary for the gaming session.
• Cloud Services: Data storage providers operate under strict contractual agreements.
• Analytics Tools: Used to monitor platform performance; no personal data is shared.

All third parties are contractually obligated to comply with aq71's privacy policy and international data protection standards.

10 Protection of Minors

Aq71 strictly provides services to users aged 18 and above. The privacy and protection of minors is something we take very seriously.

• Date of birth verification is mandatory during registration.
• Accounts belonging to users under 18 will be closed immediately.
• No information belonging to minors is knowingly collected or stored.
• If we become aware that data has been collected from a minor, it will be deleted immediately.

11 Privacy Policy Updates

Aq71 may update this Privacy Policy when necessary. Changes may arise from service improvements, legal updates, or the adoption of new technologies.

• For significant changes, you will be notified in advance via your registered mobile number or email.
• This page will always display the date of the most recent update.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• If you object to the changes, you may request that your account be closed.

12 Contact

If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch. Our data protection team is always here to assist you.

We typically respond within 24-72 hours. For urgent matters, instant help is available via live chat.